Need To Know
97, including one two-bedroom villa.
12 noon, but flexible, subject to availability and a charge (50 per cent of the daily room rate, up until 6pm). Earliest check-in, 2pm. Guests arriving early can freshen up in another villa’s bathroom (subject to availability).
Double rooms from $744.30, excluding tax at 23.2 per cent. Please note the hotel charges an additional government tax of $6.00 per person per night on check-out.
Rates are based on two people; for three, add $40 a night (plus tax). Buffet breakfast and WiFi is usually included. Children Extra beds in rooms can each accommodate up to two children under 12 for free. For children aged 13-16, the cost is $100 a night and it’s only one child a bed. Extra beds need to be requested when booking. Under-6s can eat for free; children aged 7–11 get a 50 per cent food discount.
Guests of all ages get free bicycles and tricycles to wheel around on. Each family is assigned a GEM (Guest Experience Maker), to look after them during their stay. Free yoga and aerobics classes are on offer, along with chargeable holistic extras, such as de-stress workshops (not that you should be frowning here) or acupressure sessions.
At the hotel
Swimming pool, beach, beachside volleyball court, watersports centre, three restaurants, bars, kids club, outside cinema, ice-cream and chocolate rooms, playground, library, free WiFi throughout.
In your room
TV, CD and DVD player, iPod dock, minibar, bathrobes, slippers. Books and puzzles can be provided, along with baby bedlinen, bottle sterilising facilities, highchairs, playmats and baby towels.
Our favourite rooms
The Beach Villas are great for families, thanks to their direct beach access and big sandy private garden just in front of each villa, for little ones to play in. These villas have one bedroom, but can sleep two adults and two children. They also have a shaded dining area out on the rooftop deck. Ocean Beach Villa 95 is very close to the kids club and main facilities, so would suit parents with children too small to be biking around the resort. If you need two bedrooms, book the Two-Bedroom Lagoon Beach Villa (there’s only one, so get in early).
Meandering around Sip Sip restaurant, the resort's free-form, unheated pool is a sociable spot. It's unsupervised – and there's no shallow end – but you can keep an eye on your little ones from two sunken decks with comfy sofas – there are also secluded spots with sunloungers for two and later on in the day a DJ ssets the soundtrack for sundown. The beach is safe and sandy – there’s no lifeguard, so you’ll need to keep an eye on little ones – but the waters are pretty calm and flat.
Remind yourself where you are in the world (as if you could forget) with a tropical treatment at the gorgeous spa, open 9am until 9pm: opt for a locally inspired treatment, such as the exfoliating massage with sand, or the Kurumbaa Kaashi coconut rub, and request one of the four nest-like treatment rooms overlooking the sea. Over-9s are welcome in the spa, as long as they’re accompanied by parents. The hotel also has a brilliant scheme sure to please grown-ups: children’s massage workshops, where little ones learn the art of head and shoulder massages. Teens aged 13–16 can have a mini facial; 10–16-year olds can be pampered with a head, hand and foot massage and mini manicure/pedicure. Alternatively, if you want to drop the kids off and relax in utter quiet, Den is very close to the spa, or you can book babysitters through the kids club.
Babysitters need one day's notice. Book your sessions at the spa and kids club at least three days ahead.