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At a glance

  • You'll love

    Grown-up UES elegance

    Block from Central Park

    Acclaimed spa

  • Kids will love

    Surrey sticker book

    Bicycles to borrow

    Tot-sized bathrobes

  • Don’t expect

    Kids’ club

    Swimming pool

    Downtown buzz


Like any good Upper East Side resident, The Surrey hotel exudes that quintessential New York combination of old-world elegance and contemporary glamour. But it’s more than an art-filled, pretty face: with kitted-out suites and a private rooftop garden, it also caters to the most discerning of families without getting any cracks in its polished veneer.

Smith Extra

Here's what you get for booking The Surrey with us:

Seasonal children's amenity, such as tickets to the Central Park Zoo in summer


‘Spacious suites with adjoining rooms and kitchenettes give you the privacy and flexibility you crave, while allowing you to keep an eye on the kids – and Duxiana mattresses practically guarantee the best night’s sleep you’ve ever had on a family holiday.’

Smith & Family


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The Surrey – New York – USA

Need To Know


190, including 38 suites.


12noon, but flexible, for a fee (half a day’s rate before 3pm; a full day’s rate after 6pm); earliest check-in, 3pm. Early arrivals can leave luggage at the reception and use the facilities.


Double rooms from $434.04, including tax at 14.75 per cent. Please note the hotel charges an additional room tax of $10.00 per room per night on check-out.

More details

Rates are room only. Breakfast costs from $35 for a Continental spread. Children Under-3s stay in parents' rooms in baby cribs free; extra beds can be added for children up to age 12 ($50 a night).


All public areas are on the ground floor or reached via the lift, and easily accessible with a buggy or wheelchair.

At the hotel

Restaurant, bar, spa, gym, seasonal rooftop garden, DVD library and WiFi (US$15.95 for 24 hours; free in suites).

In your room

Flatscreen TV, iPod dock, DVD player, Pratesi bathrobes for adults and children, Dean and Deluca minibar, in-room mixology kit and Mitchell and Peach bath products.

Our favourite rooms

All of the hotel’s suites are spacious enough for families, but we’re especially partial to the Ultra Deluxe and Grand Deluxe Suites, which have kitchenettes complete with a microwave, stovetop and refrigerator, making it easy to cater for the youngest of your brood. The Ultra Deluxe can be connected to a Deluxe Salon for an extra bedroom for older children (and extra privacy for you two). All rooms have space for baby cots, and all except Deluxe Salons can fit an extra bed. Note that many Salons only have showers, but all suites have bath tubs.


The acclaimed Cornelia Spa lives up to the hype. A serene oasis within the retreat that is the Surrey, the calming spa feels as decadent as it does healing, with private tiled bathrooms attached to spacious treatment rooms. Treatments run the gamut from honey-and-sea-salt body scrubs to tailored facials for both him and her. Even the kids can get in on the pampering with teen-friendly treatments for those aged 12 and up – perfect for a mother-daughter bonding day.


For the smallest Smiths, bring all the bottles, nappies, bibs and other accessories you need; the hotel doesn’t have any on hand, though the concierge will happily source them for you if needed.

Book ahead

Book babysitting at least 24 hours in advance. Be sure to ask at the front desk in advance about availability for the to-borrow Bobbin bikes with kids’ seats and helmets. The hotel’s restaurant is popular in the neighbourhood, so book at least a week in advance (two to three on weekends) to avoid disappointment.

Food and drink

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The Surrey – New York – USA


Michelin-starred Café Boulud, part of Daniel Boulud’s culinary empire, has all the elegance and flavour discerning parents expect from one of New York City’s top chefs – as well as a basic kids’ menu for picky younger eaters. Mirroring its Parisian-New Yorker design marriage, the food is all cosmopolitan sophistication, without tooting its own horn. Favourite dishes include pan-seared rib dumplings with orange-soy reduction and lavender-honey glazed duck breast. A prix-fixe lunch with the likes of duck rillettes and grilled hake is served Monday to Saturday, and breakfast of everything from pancakes to omelettes is served daily.

Family fare

A basic children’s menu with the likes of spaghetti bolognese and grilled cheese is available in Café Boulud and in-room. Highchairs are available upon request, and well-behaved children are welcome in the dining room at all times, though the restaurant has a distinctly adult bent; room service will be more relaxed and amendable to heating milk and baby food. The included in-room Bestowed Boxes also include healthy treats for parents and kids, while the Bestowed Bag for kids – a bear-shaped backpack with snacks like organic fruit juices and peanut butter packs, complimentary for families in suites – has the perfect off-hours stomach-fillers.

Hotel Bar

A sophisticated, Coco Chanel-inspired outpost, Bar Pleiades is a low-key, adults-only pit-stop by afternoon, and a sultry cocktail bar of banquettes and well-mixed Manhattans by night. The rooftop garden, overlooking Central Park and the Upper East Side on the 17th floor, also has a full bar and snacks. In summer, special packages for families can include treats like macarons, as well as cocktails and mocktails.

Last orders

Breakfast is from 7am until 10am, lunch is 12pm until 2.30pm and dinner is served up between 5.45pm and 10.30pm. Drinks are served in the bar from noon until midnight.

Smith Insider

  • Top table

    Leave the kids upstairs with a babysitter and make a romantic evening of it when you sit in the banquette-lined alcove for some unseen people-watching.

  • Room service

    A version of the restaurant menu is available in-room 24 hours a day, including a basic children’s menu. The full butler service is also always happy to heat up milk and baby food, and can source baby food for your kitchenette with some notice.


    Not only can the hotel provide kitchen-stocking services, but a microwave can also be added to any room for bottle-warming. Additionally, milk and bottles can be stored downstairs, if necessary, though many suites do have fridges.


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The Surrey – New York – USA

Parent approved

‘Spacious suites with adjoining rooms and kitchenettes give you the privacy and flexibility you crave, while allowing you to keep an eye on the kids – and Duxiana mattresses practically guarantee the best night’s sleep you’ve ever had on a family holiday.’

Smith & Family


Multilingual, vetted babysitters are available for US$30 an hour, for a minimum of four hours; book 24 hours in advance. Additional children are US$5 a child a booking.


The hotel does not have baby-monitors, but the butler service could source some for you with advance notice. Lower floor rooms on the front of the building would have the best chance of being reachable from the restaurant.

Other Services

The butler service can help you source things like nappies and wipes, and the helpful concierge can tell you the best spots in the neighbourhood for finding your preferred brands.

What's there already?

For babies

• Highchairs • Bottle warmers • Baby cots • Cot bedlinen • Black-out curtains • Diaper Genie nappy bins • Buggy

For toddlers

• Highchairs • Baby cots • Cot bedlinen • Toddler backpack • Buggy • Socket covers • Toddler-proof toys • Toddler bicycle seats • Bike helmets • Crayons/pens • Craft materials • Picture books • U-rated DVDs

For older children

• Child-sized bathrobes • DVD library • Puzzles • Books • Board games • Craft materials • PlayStation


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The Surrey – New York – USA

Things to do

Ensconced in the Upper East Side, the Surrey is a fountain of family entertainment by virtue of its proximity to the famed Museum Mile, Central Park and other family-friendly attractions. Don’t worry, though – there’s still plenty to keep you all occupied on a day indoors, from the Cornelia Spa to a movie night that the staff will plan for the kids.

Hotel activities

New York City is exciting, but it can also be exhausting. On a day in, the kids can take their pick of video games, board games, books, puzzles, crayons and craft supplies. Not only can they choose from the U- and PG-rated DVDs, but the hotel staff will even bring up the DVD along with some freshly popped popcorn and treats for an in-room movie night for older kids. Parents can escape to the rooftop garden for a relaxing cocktail while overlooking the city in the warmer months, or to the sultry Bar Pleiades in the winter. And don’t forget that fabulous spa or the fitness suite.

Local Guide

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The Surrey – New York – USA

With its prime Upper East Side location, the Surrey is perfectly placed for exploring many of Manhattan’s top attractions, not the least of which is the storied Museum Mile on Fifth Avenue at Central Park. With an impressive collection of American art from throughout the country’s history, the iconic Whitney Museum of American Art is a can’t-miss on the museum rounds. It even has a dedicated Whitney Kids programme aimed at young artists aged 8–12. Under-18s get in free. One of the world’s premier art museums, the Metropolitan Museum of Art on Fifth Avenue houses an embarrassing number of important works, and has rotating exhibitions that bring in many more. Family maps and guides help kids get more out of the museum and interact with artworks. Regular events – mostly free – for children and teenagers are also built into the museum’s programming. A modern architectural marvel as impressive as the art it contains, which ranges from Impressionist pieces to contemporary works, the Solomon R Guggenheim Museum is a required stop along Museum Mile. Under-13s get in free, as do students with a valid ID.

Designed by Frederick Law Olmsted in the mid-19th century, 250-acre Central Park in the centre of Manhattan has long been one of the city’s favourite spots for everything from exercise to picnics and concerts. Rent bicycles and go for a ride, throw on your trainers and go for a run, rent rowboats on the lake, go ice-skating in winter, see Shakespeare in the Park in summer, explore the castle, or just enjoy the greenery in the midst of the City That Never Sleeps. There are also a handful of playgrounds around the park that are popular with young families.

One of New York City’s original luxury department stores, Barneys New York is all Upper East Side elegance – and first-class designer shopping. Don’t miss the winter window displays, and note the gorgeous architecture, too. Crowning Fifth Avenue’s designer shopping experience, Bergdorf Goodman has been an icon of luxury shopping since 1899. In addition to the finest in apparel, home and accessories, the elegant building is also home to the acclaimed John Barrett Salon.

The whole family can get their hands dirty in the myriad of craft activities at Make Meaning, which has locations on both the Upper East and Upper West Sides. From ceramics-painting or candle-making to cake-decorating, there’s something for everyone. Activities cost around $30, include all supplies, and are open to all ages. You'll need to book weekend activities ahead.

Upper East Side institution Serafina – officially ‘Serafina Fabulous Pizza’ – on 79th and Madison (around the corner from the Met) takes a refined, family-friendly approach to Northern Italian cuisine, with more than 20 wood-burning pizza options and plenty of pastas and insalates filled with farm-to-table ingredients (+1 212 734 2676). EAT, the cafe from the team behind the iconic Zabar’s gourmet grocery, serves fresh salads, sandwiches on fresh bread, soups, hot and cold entrees, pastries, coffee and anything else you could want. Best of all, it’s open from 7am to 10pm daily, which makes it perfect for the times your little Smiths will be hungry (+1 212 772 0022). Ease tired feet and shopping-laden shoulders by staking out a nook at Alice’s Tea Cup (+1 212 734 4832). Try the café’s afternoon tea if you need a boost; there’s even a ‘wee tea’ for little Smiths.

For date night, go celebrity spotting at Tao (+1 212 888 2288), a trendy restaurant on East 58th styled as an Asian temple. You can eat in the third-floor Skybox, and look out over the entire restaurant, have some sashimi in the sushi bar, or sample delicacies such as lobster wonton with ginger broth and crispy orange chicken in the main dining room.

+ Enlarge
The Surrey
20 East 76th Street, New York 10021, United States
Hotel setting

Upper East Side elegance

Getting There

Just a block from Central Park and walking distance to museums and high-end boutiques, The Surrey is all Upper East Side elegance.


JFK International Airport services most international and west coast arrivals and departures, and is 20 miles away. Several domestic airlines fly into LaGuardia Airport, just 10 miles away. Although close, travel times to and from both airports vary greatly due to traffic and time of day.


Penn Station, just 15 minutes away by car, is on 7th Avenue & West 32nd Street, and is served by Amtrak (


With an abundance of taxis and public transportation options available, a car is not necessary. However, for those daring enough to brave city traffic, parking for guests is available, at $55 a day ($65 for four-wheel drives).

Parent travel tip

The hotel’s car service can get you to or from the airport, and can provide car seats for children for free on request.


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The Surrey – New York – USA

Smith & Family  Parent Panel reviews

Every property featured in the Smith & Family collection – including the Surrey – has been selected and approved by parents.

Just a block from Central Park, in the heart of the tree-lined, brownstone-filled Upper East Side, this elegantly art deco hotel seems the kind of place that Coco Chanel and F Scott Fitzgerald would sip martinis and Manhattans. With Chuck Close’s iconic Kate Moss tapestry greeting you upon entry and a Michelin-starred Daniel Boulud restaurant off the lobby, there’s plenty of grown-up culture and elegance, with a dash of whimsy.

And yet, it also knows that other things come with growing up, and that sophistication shouldn’t have to be sacrificed just because you’re now toting toddlers or teenagers. The accommodating service extends to the whole family, whether that’s through spa treatments for the teens or tasty treats in bear-shaped backpacks for the tots. Spacious suites with adjoining rooms and kitchenettes give you the privacy and flexibility you crave, while allowing you to keep an eye on the kids – and custom Duxiana mattresses practically guarantee the best night’s sleep you’ve ever had on a family holiday. Which means you’ll be plenty rested to walk the few blocks to Museum Mile each morning – and still have energy leftover for a romantic dinner after.

Smith & Family

The Guestbook  Smith member reviews

Whenever you book a stay at a Smith & Family hotel, we'll invite you to review it when you get back. Read what real-life family guests had to say about The Surrey in the Guestbook below.


Stayed on

We loved

The lovely room and the fabulous and so nice concierge who speaks french..... Perfect location close to so many places.

Rating: 10/10 stars


Stayed on

We loved

Rooms, shower, ambiance, comfort of the grand salon deluxe.

Don’t expect

Breakfast seemed expensive and poor to me, service seemed just the minimum.

Rating: 8/10 stars


Stayed on

We loved

The Roof Top Bar, gazing at the stars and the New York skyline.

Don’t expect

Suitablity for young children.

Rating: 10/10 stars


Stayed on

We loved

The atmosphere of elegance and cosiness.

Don’t expect

A big, bustling spot.

Rating: 10/10 stars


Stayed on

We loved

Absolutely everything about this hotel. The service was great, the property was lovely and the suite was well appointed, clean and comfortable. Ten out of 10.

Don’t expect

The rain shower head in our shower was broken and didn't work. We had to use the handheld portion, which had cracks in it. We meant to let the staff know, but it didn't bother us too much as the water pressure and temp of the water made it pleasant enough. We were also in and out of the room so often that it wasn't a huge inconvenience. Just would have been nice.

Rating: 10/10 stars


Stayed on

We loved

The size of the rooms for an NYC hotel and fabulously friendly staff

Don’t expect

More focus on kids entertainment in the rooms would be great

Rating: 10/10 stars


Stayed on

We loved

An excellent hotel! Superb location, a short walk to the subway and right next to Central Park. Welcoming and helpful staff. Although we didnt need to use the concierge services often we did need baseball tickets and boarding passes printed out ? as soon as I emailed the documents to the concierge, 5 minutes they were slipped under our hotel door ? superb service. Doormen are very helpful, great for advice, always smiling and happy. We were on our honeymoon, on the first night a bottle of bubbly was sent to our room courtesy of the hotel. A great asset to the hotel is the rooftop bar! Great views of the city, very relaxing after a long day sightseeing! Bar prices, as per the rest of NYC, are quite high though. We only dined in adjoining restaurant once during our stay, very nice food, very good quality, high quality serving staff ? quite pricey as per rest of NYC. Room was excellent, had everything we needed, iron, hairdryer etc. Very high standard of finish, great views, very quiet indeed, very clean. The only thing missing for us would have been tea/ coffee making facilities. We thoroughly enjoyed our stay at the Surrey, would definitely recommend, especially for a special occasion.

Rating: 10/10 stars